my everyday @ a call center

I'm just 19 years young.(yes it's true..I'm telling you the WHOLE truth:).I'm supposedly finishing my degree but certain things happened so I'm a sort of having some adventures first here in Manila and would probably go back to continue studying.It'll be my 2nd month on the 21st in a call center here in Makati City and I find it really challenging but I'm having fun.I used to talk to different people(creatures I prefer!hehe) over the phone who pays for their bills,disputes abouts unexpected charges on their account,add and remove services,restore suspended accounts and the most I enjoy is to know how they live and compare on how we are here in the Philippines.

I got a call where she's asking for my surname.I told her my last name.And she asked me where is she calling from, I answered that she's calling in from the Philippines.And suddenly she told me that I steal her job.I don't feel harrased or embarrased but if you'll gonna hear a word "steal"?hell...But I was so patient that time and I said to her that I am not stealing anything from her.And it came to my brain(yes I have!;0) that yes,unconsciously,I stole her job.She used to work with the company that I am working with right now.And I know how it feels like being laid off from work and having difficulties on where to get income for living.

I am enjoying the feeling that I have a job right now but somehow I pity those who were laid off from their job in the U.S. coz their havin a hard time looking for sort of living and ways of generating income.She said,"I don't know why those companies from the US bring their business here in the Philippines where in fact the people living here(sa U.S.) needs job."I am ready to answer that: it's because they feel the difficulties giving the salary to them since it's dollars there.But it didn't voice out from my mouth.I just told her that if she'll be in my situation and she was offered with a job,would she not get it?

I am happy coz somehow I touch different lives of people.In so many cases that I influence the way they think.I don't know if we think the same but as far as my mind set is concerned,I think I really leave an impact, if not,'something' to them. I talk to them not just product wise but as well as comment on the way they live and the way their lives run. Sometimes I can't help but to let a certain call exceeds my average handling time coz of certain things like I ask them if there's anything else that I can do for them or sometimes tell them that I am so glad that I talked to them.**winks**

I was supposed to post the ~'a call center geek"must have"~ but as I checked on it here,it was gone. I remember that I saved it as a draft but unfortunately the only word left was "tumbler".Anyway,I'll try to finish it some other time and let you read it. But for now, let me just give you how my life runs everyday(every night!)ahaha